| 姚国章,黄俐,王星.新加坡旅游业信息化发展研究[J].南京邮电大学学报(社会科学版）,2013,(1):45~50 |
| 新加坡旅游业信息化发展研究 |
| A study on how informatization to promote the development of tourismin Singapore |
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| DOI： |
| 中文关键词: 旅游信息化 智慧国2015计划 新加坡 |
| 英文关键词:tourism informatization iN2015 Singapore |
| 基金项目:江苏省旅游局委托研究课题（211HF003） |
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| 中文摘要: |
| 新加坡旅游业在“智慧国2015计划”部署下，孵化延伸出一系列面向不同用户群体的旅游信息化应用。重点介绍了新加坡向游客提供的无缝和个性化的服务以及其在旅游业信息化发展方面制定的相关规划。我国旅游信息化应重点借鉴新加坡“以游客为中心”的无缝个性化、一站式的先进服务理念。 |
| 英文摘要: |
| Along with the planning of the Intelligent Nation 2015, Singapore tourism informatization has hatched and extended a series of tourism application for different user groups. This paper focuses on the seamless and personalized service provided by Singapore to tourists, as well as the relevant development plans concerning tourism informatization. Chinese tourism informatization should be concentrated on drawing on its advanced business concept of providing seamless personalized service based on "tourist centered" principle and providing one stop service. |
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