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曾铖,叶美兰,孙知信.新一代人工智能对中国速递物流产业高质量发展的影响研究[J].南京邮电大学学报(社会科学版),2021,(02):01~13
新一代人工智能对中国速递物流产业高质量发展的影响研究
Research on the impact of the new generation of artificial intelligence on the high quality development of China express logistics industry
  
DOI:
中文关键词:  人工智能  速递物流产业  高质量发展
英文关键词:artificial intelligence  express logistics industry  high quality development
基金项目:工信部通信软科学研究项目“中国5G+工业互联网的发展前景与融合路径研究”(2021 R 41);江苏高校哲学社会科学研究一般项目“分权背景下公共品供给偏好对异质性创业群体的影响机制与对策研究”(2019SJA0077);南京邮电大学引进人才科研启动基金“公共财政支出扩张与结构偏向对异质性创业群体的影响研究”(NYY219018)
作者单位
曾铖 南京邮电大学 现代邮政学院江苏 南京210003 
叶美兰 南京邮电大学 校长办公室江苏 南京210023 
孙知信 南京邮电大学 现代邮政学院江苏 南京210003 
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中文摘要:
      巨大的运营规模、海量的数据资源和广阔的应用场景,为新一代人工智能在中国速递物流产业的推广应用创造了有利条件,使其在仓储、分拣、运输、配送、客服等环节得到了初步应用。随着人工智能与速递物流产业设施网络、生产运营、管理服务的融合程度不断加深,它将从网络智能化、运营高效化、发展绿色化、服务品质化、产业协同化、治理现代化六个方面推动行业高质量发展。为解决基础数据不完善、“信息孤岛”严重、专业人才匮乏等问题,从基础设施数字化转型、标准供给和数据共享机制、行业关键共性技术、人才培养、法律法规和伦理规范等方面提出对策建议。
英文摘要:
      The huge operation scale, massive data resources and broad application scenarios have created favorable conditions for the promotion and application of the new generation of Artificial Intelligence (AI) in Chinas express logistics industry. At present, AI has been preliminarily applied in industry sectors such as warehousing, sorting, transport ation, distribution and customer service.With the further integration of AI and express logistics industry in terms of facility network, operation and management, it will promote high quality development of the industry insix ways, namely, intelligent network, efficient operation, green development, quality service, industrial synergy and modernized governance.However, there are still some problems to be solved, such as imperfect basic data, serious “information island” and lack of professional talents. For this reason, policy suggestions are given from the aspects of digital transformation of infrastructure, standard supply and data sharing mechanism, R&D of industrial key generic technology, talent training, laws, regulations and ethical norms and so on.
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