| 沈超,刘莉敏,徐滔,何秀美.政务大数据驱动的动态社会治理研究[J].南京邮电大学学报(社会科学版）,2022,(06):48~57 |
| 政务大数据驱动的动态社会治理研究 |
| Research on dynamic social governance driven by government big data |
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| DOI： |
| 中文关键词: 政务服务信息 社会治理 民生热点 大数据 |
| 英文关键词:government service information society governance livelihood hot spots big data |
| 基金项目:江苏省社会科学基金项目“基于舆情大数据的江苏营商环境评价与预警研究”(19GLB001)；国家自然科学基金项目“信息生态链视角下面向公众的应急信息协同机制与优化策略研究”（71974102）；江苏省研究生科研创新计划项目“多源信息融合视角下区域营商环境动态评价机制研究”（KYCX21_0831） |
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| 中文摘要: |
| 共建共享的社会治理制度既需要政府转变职能，也要求推进区域社会治理数字化转型。针对政务服务平台数据特征，构建综合考虑词汇平均相似度、话题出现密度和信息增益的SDIG热度分析模型，在话题聚类的基础上分析话题热度和聚集特性，并以东部A，B两市为例进行实证研究。分析表明，道路建设、交通管理、环境治理和经营管理是城市社会治理的重点。城市发展的差异性导致A市居民更多关注电力和道路问题，而B市居民则更多关注施工扰民问题。在夏季需要重点关注污染和噪声问题，在冬季则需要重点关注道路交通问题。政务服务大数据分析能够有效提高区域的社会治理水平。 |
| 英文摘要: |
| School of Management, Nanjing University of Posts and Telecommunications, Nanjing 210003， China2.School of Management and Engineering, Nanjing University, Nanjing 210093， ChinaAbstract: The social governance system of co construction and sharing requires not only the transformation of government functions, but also the promotion of the digital transformation of regional social governance. In view of the data characteristics of the government service platform, this paper constructs an SDIG heat analysis model that comprehensively considers the average similarity of words, topic occurrence density and information gain, and analyzes the topic heat and aggregation characteristics on the basis of topic clustering, and an empirical study is carried out in eastern cities A and B. The analysis shows that road construction, traffic management, environmental governance and operation management are the key points of urban social governance. The difference in urban development causes the residents of city A to pay more attention to electricity and road issues, while the residents of city B pay more attention to the construction disturbance. Cities need to focus on pollution and noise in summer and road traffic in winter. Big data analysis of government services can effectively improve the level of regional social governance. |
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