| 刘国强.平台零工劳动中 “ 消费者控制 ” 的生成及其本质[J].南京邮电大学学报(社会科学版）,2024,(05):40~50 |
| 平台零工劳动中 “ 消费者控制 ” 的生成及其本质 |
| The generation and essence of “ consumer control” in platform gig labor |
| |
| DOI： |
| 中文关键词: 平台经济 数字零工 消费者 劳动控制 情感劳动 |
| 英文关键词:platform economy digital gig worker consumer labor control emotional labor |
| 基金项目:上海市曙光计划“人民需求视域下提升新时代意识形态工作的有效性研究” (20SG27) |
|
| 摘要点击次数: |
| 全文下载次数: |
| 中文摘要: |
| 数字经济时代 ,平台利用技术将海量消费者需求与终端劳动力相桥 接 ,生成了全新的“数字零工—平台—消费者” 的多元关系结构。 为了在加强劳动 管控的同时提升消费体验 ,增强用户黏性 ,平台通过赋予消费者部分控制权 , 以实 现对数字零工的合力管控 , 由此生成全新的“ 消费者控制” 模式。 控制权的重新分 配使处于底层的数字零工面临劳动评价扭曲、 劳动压力过大、 劳动关系模糊等诸 多 困境。 在消费者控制的表象背后 , 实则是资本更加隐蔽而深入的剥削。 基于 此 ,亟须构建以政府为主导 ,平台、 劳动者、 消费者等共同参与的零工治理新格局 , 助力平台经济的健康发展。 |
| 英文摘要: |
| In the era of digital economy , platforms use technology to bridge massive consumer demands with terminal labor , generating a new multi-dimensional relationship structure of “ digital gig-platform-consumer” . In order to enhance consumer experience and user stickiness while strengthening labor control , the platform empowers consumers with partial control rights to achieve joint control over digital gig workers , thus generating a new “ consumer control ” model. The redistribution of control power has led to many difficulties for digital gig workers at the bottom , such as distorted labor evaluations , excessive labor pressure , and ambiguous labor relations. Behind the surface of consumer control , there is actually a deeper and more covert exploitation by capital. Based on this , it is urgent to establish a new pattern of gig management led by the government , with the participation of platforms , workers and consumers , to promote the healthy development of the platform economy. |
| 查看全文 查看/发表评论 下载PDF阅读器 |
| 关闭 |
|
|
|